EFFECTIVE DECEMBER __10_ 2021
As part Lab2Doctors’s (L2DocX.) Mobile Phlebotomy & lab results troubleshooting Services L2DocX is responsible for the drawing and delivery of laboratory specimens as needed. L2DocX.does not collect any specimens without a physician order nor orders from professionals licensed to order sample collection for laboratory testing. L2DocX. provides access to laboratory medicine experts to troubleshoot inconsistent or discordant lab results. L2DocX. does not give any medical advice, treat, or diagnose anyone.
L2DocX. needs all pertinent client’s/patient’s information including copy of lab order at least 24 hours before the scheduled appointment.
L2DocX handles the delivery of all samples to their proper laboratory on as needed basis. If a sample is being collected for a laboratory that needs the test kit to be shipped by the client, L2DocX is not responsible for any delay of arrival to the laboratory, due to weather conditions or any other problems that may occur once the sample has been collected and given to the client or delivered to the laboratory as the case may be.
L2DocX is not responsible for any errors that may occur at the laboratory. It is the labs responsibility to process specimen once delivered. Any error made by L2DocX will be corrected by re-drawing at no extra charge; as long as all correct paperwork was submitted adequately prior to appointment.
Any errors in collection caused by L2DocX’s Mobile Phlebotomy & lab results troubleshooting Services (drawing the wrong tubes, unable to obtain a satisfactory blood flow to collect the specimen etc.) will not incur a charge to the patient or will be redrawn at no additional charge to the patient.
L2DocX makes every reasonable attempt to have contact with the clients prior to the appointment.
Appointments are scheduled at least 24 hours in advance. In the event an appointment needs to be cancelled, L2DocX needs to be given no less than 3-hour notice. You may reach us by phone or via email or text.
If we arrive at the appointment for the blood draw and are unable to collect the specimen due to circumstances beyond our control – example (the patient refuses, fasting blood draw was scheduled but the patient ate food, the patient did not drink plenty of water, the patient gets taken to the hospital after they have ordered STAT blood work or not available to be drawn etc.) the patient will remain responsible for the full charges of the draw.
L2DocX is a private pay service for lab sample collection and does not bill insurance companies. Any claims must be submitted by the client, with no guarantee of reimbursement. Payment for services provided by L2DocX is required in order to successfully schedule an appointment. Laboratory testing is billed through your insurance.
L2DocX does not receive any results. In the event that your doctor did not receive results, it is the responsibility of the doctor’s office to get in touch with the testing lab with which they are contracted.
You understand the above terms and conditions and agree to have my lab (and/or my son/daughter/ward/dependant) sample collected.
You understand that you are responsible for information security on your computer and in your own physical location. You understand that you are responsible for creating and maintaining your username and password and not share these with another person. You understand that you are responsible to ensure privacy on any device you use in logging on the site provided by L2DocX.
I understand that my health care provider or I can discontinue L2DocX. services if it is felt that this type of service delivery does not benefit my needs.
I have read and understand the information provided above regarding L2DocX. Services. I have discussed it with my health care provider and all of my questions have been answered to my satisfaction. I hereby give my informed consent for the use of L2DocX. services in my care.
PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE DISPUTES WITH L2DocX ARISING IN CONNECTION WITH USE OF THESE SERVICES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.
YOU AND L2DocX AGREE THAT ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING IN ANY WAY TO TERMS OF SERVICES OR THE SITE SHALL BE FINALLY DECIDED BY BINDING ARBITRATION UNDER THE CONSUMER ARBITRATION RULES OF THE AMERICAN ARBITRATION ASSOCIATION, OR THE APPLICABLE ARBITRATION SERVICE OR ARBITRATOR. ARBITRATION USES A SINGLE, NEUTRAL ARBITRATOR TO DECIDE A DISPUTE (INSTEAD OF A JUDGE OR JURY); ARBITRATION ALLOWS FOR MORE LIMITED DISCOVERY THAN IN A COURT CASE; AND THE ARBITRATION PROCESS AND RESULT IS SUBJECT TO VERY LIMITED REVIEW BY COURTS. IN ARBITRATION YOU HAVE THE RIGHT, AT YOUR EXPENSE, TO BE REPRESENTED BY AN ATTORNEY OF YOUR CHOOSING. ARBITRATORS CAN AWARD THE SAME DAMAGES AND RELIEF UNDER TERMS OF SERVICES THAT A COURT CAN AWARD UNDER THIS AGREEMENT. YOU AND L2DocX AGREE THAT ANY IN-PERSON ARBITRAL HEARING WOULD OCCUR IN THE UNITED STATES IN THE GWINNETT COUNTY, GEORGIA. L2DocX FURTHER AGREES THAT YOUR FILING FEE FOR ARBITRATION WILL BE CAPPED AT THE AMOUNT SET BY THE AMERICAN ARBITRATION ASSOCIATION, OR THE APPLICABLE ARBITRATION SERVICE OR ARBITRATOR. YOU AGREE THAT, BY AGREEING TO TERMS OF SERVICES, THE U.S. FEDERAL ARBITRATION ACT GOVERNS THE INTERPRETATION AND ENFORCEMENT OF THIS PROVISION, AND THAT YOU AND L2DocX ARE EACH WAIVING THE RIGHT TO PARTICIPATE IN A CLASS ACTION. THIS ARBITRATION PROVISION SHALL SURVIVE TERMINATION OF TERMS OF SERVICES. REGARDLESS OF THE FORUM, YOU AND L2DocX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. FURTHER, THE ARBITRATOR MAY NOT JOIN OR CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. IF THIS SPECIFIC PROVISION IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRETY OF THIS ARBITRATION PROVISION SHALL BE NULL AND VOID. THE ARBITRATOR MAY AWARD DECLARATORY OR INJUNCTIVE RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY’S INDIVIDUAL CLAIM.
Under no circumstances shall L2DocX, or anyone else involved in the services shall be liable for any direct, indirect, punitive, incidental, special, or consequential damages of any kind. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or other legal theory, even if we have been advised of the possibility of such damages. In the event some jurisdictions do not allow the exclusion or limitation of damages to the extent indicated above, our liability in such jurisdictions shall be limited to the extent permitted by law. You acknowledge and agree that the limitations set forth above are fundamental elements of these Terms of Services and would not be provided to you absent such limitations.
The Terms of Service shall be governed by and construed in accordance with Georgia law, excluding its conflicts of laws principles, provided that Section 14 above shall be interpreted and enforced as set forth therein.
L2DocX reserves the right to update and modify the Terms of Services. L2DocX incorporates is Privacy Policy herein.
